Privacy Policy for V30 North America, Inc.

Effective Date: May 28, 2025
Last Updated: May 28, 2025

1. Introduction

Welcome to V30 North America, Inc. ("V30," "we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and protect the personal information of users ("you" or "your") of our AI-powered content strategy platform (the "Service"), accessible at https://new.v30.ai/. Our Service analyzes your business, niche, and objectives to create personalized content plans designed to convert followers into revenue.

We are committed to safeguarding your privacy and complying with applicable laws, including the California Consumer Privacy Act (CCPA). If you are a California resident, you have specific rights regarding your personal information, which are outlined below.

2. Information We Collect

We collect the following types of personal information when you interact with our Service:

• Contact Information: Name, email address, and other contact details you provide when signing up or contacting us.

• Business Information: Details about your business, such as business name, industry, niche, target audience, goals, and objectives.

• Account Information: Username, password, and other credentials used to access your V30 account.

• Usage Data: Information about how you use our Service, including IP address, browser type, device information, and pages visited.

• Uploaded Data: Any data you upload to the Service, such as audience insights, business metrics, or content preferences.

• Payment Information: Credit card details, billing address, and other payment-related information when you subscribe to our Service.

• Social Media Data: Information from your social media accounts if you choose to connect them to our Service for content analysis or posting.

3. How We Use Your Information

We use your personal information to:

• Provide and personalize our Service, including generating tailored content strategies.

• Communicate with you about your account, updates, or support requests.

• Analyze usage trends to improve our platform’s functionality and performance.

• Comply with legal obligations and protect our rights and interests.

• Conduct marketing activities, such as sending promotional emails or offers related to our Service.

• Perform research to enhance our AI models and develop new features.

4. Sharing of Information

We may share your personal information with:

• Service Providers: Third parties that assist us in operating the Service, such as hosting providers, analytics tools, or payment processors.

• Legal Authorities: When required by law or to protect our legal rights.

We do not sell your personal information to third parties.

5. Your Rights Under the CCPA

As a California resident, you have the following rights:

• Right to Know: Request details about the personal information we collect, use, disclose, or sell.

• Right to Delete: Request deletion of your personal information, subject to certain exceptions.

• Right to Opt-Out: Opt-out of the sale of your personal information (note: we do not currently sell your data).

• Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

To exercise your rights, contact us at the details provided in Section 12.

6. Security Measures

We implement reasonable security measures to protect your personal information, such as encryption and access controls. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to provide the Service and fulfill the purposes described in this policy, or as required by law.

8. International Data Transfers

Your information is processed in the United States. If you are located outside the U.S., your data may be transferred to and stored in the U.S. We take steps to protect your data in accordance with this policy.

9. Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it promptly.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, track usage, and improve our Service. These technologies are essential for the functionality of our app, such as maintaining your session and remembering your preferences. You can manage cookie preferences via your browser settings, but disabling them may affect the functionality of our Service.

11. Changes to This Privacy Policy

We may update this policy periodically. Significant changes will be communicated via email or a notice on our website. Your continued use of the Service after changes indicates your acceptance of the updated policy.

12. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please reach out to:

V30 North America, Inc.
1430 Glencoe Drive
Arcadia, California 91006
Email: francisco@v30.ai
Phone: +5493804640682